Shipping Policy

At Pet Kingdom, we aim to deliver your pet care products safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Locations

We currently ship across [Your Country / Region]. Availability of shipping may vary based on location.

3. Delivery Timeframes

Estimated delivery timelines:

• Metro cities: 2–4 business days
• Non-metro areas: 4–7 business days
• Remote locations: 7–10 business days

4. Shipping Charges

Shipping charges, if applicable, are calculated at checkout and depend on order value, weight, and delivery location. Promotional free-shipping offers may apply from time to time.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or message with tracking details to monitor your delivery status.

6. Delays & Exceptions

While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, logistics disruptions, or regional restrictions.

7. Incorrect Address

Please ensure shipping details are accurate at checkout. Pet Kingdom is not responsible for delays or losses caused by incorrect or incomplete address information.

8. Damaged or Missing Packages

If your order arrives damaged or incomplete, please contact our support team within 48 hours of delivery for assistance.

9. International Shipping

At this time, international shipping is [available / not available]. Any applicable duties or customs charges are the responsibility of the customer.

10. Contact Us

For shipping-related questions, please contact us at: support@petkingdom.com